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Customer Service Related Articles
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Bad Customer Service Can Leave Your Company Feeling (Jet) Blue
Added: 02/27/2007
Type: Summary
[ Not Rated Yet ]

In both large and small businesses throughout the world, customer service is the one constant that can make or break a company. The most coveted consumer for any company is one who maintains long-term loyalty, and a negative experience with a product or service can have a dramatic impact. As companies face increased pressure to maintain the bottom line in a global market, they face the dilemma of whether to spend money on improving customer service or cut costs and risk losing customers.

Read Full Article | Print Article

Mad Scientist Marketing Formula: How Small Businesses Can Use Surveys to Get More Customers Added: 01/24/2007 Type: Summary [ Not Rated Yet ]
As a child, Dr. Livingston's parents said he'd probably become a mad scientist because he spent so much time alone in his room. Now a psychologist and marketing consultant to dozens of Fortune 100 companies, Dr. Livingston has revealed 8 unconventional survey techniques for small businesses on a do-it-yourself budget. Read Full Article \| Print Article

Know to Grow Your Income Added: 12/01/2006 Type: Summary [ Not Rated Yet ]
Know to Grow Your Income Read Full Article \| Print Article

How To Start A Business In The Pampering Industry Added: 09/07/2006 Type: Summary [ Not Rated Yet ]
How To Start A Business In The Pampering Industry Read Full Article \| Print Article

Microsoft Small Business Center Points to BNI for Referrals Added: 06/01/2006 Type: Summary [ Not Rated Yet ]
Ask for referrals -- at the right time -- and join a networking organization. Read Full Article \| Print Article

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